Hope of the World Return Policy
RETURN AND EXCHANGE
Special orders are non-returnable. Regular orders can be returned within 30 days of receipt in their original packaging, in perfect condition with no scratches or any type of dirt on the cd and/or dvd. Please indicate in our package the reason for the return. You are responsible for returning the item(s) pre-paid to Hope of the World Ministries. Credit issued will not include original shipping and re-stocking fee of 25% of value.
Exchanges will be accepted with no fee if done within the first hour after the order is placed by phone or online.
While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.